Returns & refunds policy:

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. We will accept all refunds or replacement requests if the products are returned to our warehouse within 14 days of delivery, provided that the product has not been used, doesn't show any signs of wear and tear, and the packaging is not have been damaged. If the packaging is damaged or if the product has been opened and/or used, you will not be entitled to a refund or replacement. 

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Privacy:

We are committed to providing you with a secure website and shopping environment. We protect your privacy. Any personal information collected through us will be handled with the strictest confidence, and stored securely. It will not be on-sold or shared with third parties (except as required or authorised by law.)

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The information collected through this website remains our sole property. It will not be sold to or shared with any other organisation or third party and will be stored securely.

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We do not store any credit card information. We use a secure external payment gateway to process your payments, and as such, we cannot see, access or store your credit card details. We are not able to guarantee the strength or effectiveness of these third-party providers.

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You may receive regular email updates relating to promotions, cosmetic, beauty and wellbeing. You can ‘opt out’ from receiving these emails at any time.

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Questions or Feedback:

If you have any questions or feedback contact us on hello@thewellbeingdoctor.org